At Moon Smith, we put our heart into creating customised silver jewellery—from name necklaces and engraved rings to initial earrings and more. Each piece is made just for you, which means it can’t be reused or resold if an order is not accepted. Because of this, we are unable to provide Cash on Delivery (COD).

Thank you for understanding and for trusting us to create jewellery that’s meaningful, personal, and truly one of a kind.

The pictures used on website are of the orders we made for our clients, yours will be the same as well, the only change being the customisation you have mentioned. So don’t worry about the product’s quality or design or finish.

Also, just make a proper unboxing video starting from opening the sealed package to showing the product properly without any pause or cut, this video will be of help in case you receive a damaged or missing product, then in that case, we will 100% replace or resend it to you